The city has made adjustments to its services in response to the coronavirus outbreak. The public can call 702-229-CARE (2273) from 7 a.m. to 6 p.m. Monday through Friday. The line will give callers automated options on weekends.

The below list will be regularly updated.

Municipal Court

We are taking precautions due to COVID-19, including extending continuance to those who are not comfortable visiting the Regional Justice Center, who may be exhibiting potential signs of illness or who are in a high-risk category. To avoid high-risk crowding, the traffic windows are closed until further notice. If you need to make a payment, or reschedule your court date and cannot do so on our website, please call 702-229-5257.

Business Licenses

If you have a city of Las Vegas business license, please email license@lasvegasnevada.gov with reopening or compliance questions. If you have a Clark County business license, please email chap@clarkcountynv.gov

Sewer Services

The city will waive sewer bill late fees and property liens normally filed on delinquent sewer bills until 30 days after the current city emergency declaration ends. Those who are employed or not suffering financial hardship are encouraged to keep current on their sewer bills. City of Las Vegas sewer bills may be paid online at https://www.lasvegasnevada.gov/sewer. Those with questions regarding sewer bills may email sewerservices@lasvegasnevada.gov or call 702-229-1289. 

Housing Assistance

Utilities & Services

NV Energy, Southwest Gas and the Las Vegas Valley Water District are willing to work with customers right now.

Three Square Food Bank has emergency food centers at 15 schools and 43 other locations for anyone who needs help. Three Square is offering grocery delivery for those in need that are 60+. Visit http://threesquare.org/help or call 702-765-4030 to see if you qualify.

Lost Pet Reunification Fees Waived 

To help families who might be struggling, fees will be waived for when the owner picks up their lost pet as long as ownership can be verified and required documentation provided. This applies to animals that are picked up by city of Las Vegas Animal Control officers and taken to the Animal Foundation. Call the shelter at 702-955-5932 for more information.

Have You Been Exposed?

COVID-19 is a respiratory disease caused by a virus called SARS-CoV-2. The most common symptoms of the disease are fever, persistent cough and shortness of breath. Please click here if you think you have been exposed to or are developing potential symptoms.

Unemployment

The  Nevada Department of Employment, Training and Rehabilitation (DETR), Employment Security Division encourages claimants to visit http://ui.nv.gov/css.html and detr.nv.gov/coronavirus to view important announcements and access essential resources.

To file for unemployment in the State of Nevada, please use the online application at http://ui.nv.gov/css.html. People unable to file online may file via telephone by calling a UI Claims Call Center between 8 a.m. and 8 p.m., Monday through Friday. Northern UI Call Center: 775-684-0350; Southern UI Call Center: 702-486-0350; Rural areas & Out-of-State: 888-890-8211.

You may refer to the resources listed on ui.nv.gov and frequently asked questions at https://detr.nv.gov/Page/COVID-19_(Coronavirus)_Information_for_Claimants_and_Employers.  

We want your stories about how the Las Vegas community is coming together to help each other. Fill out this form: https://cityoflasvegas.link/InItTogetherSNV, Big or small, if it makes you smile, we’d like to know about it! 

Donate blood by visiting http://RedCrossBlood.org or https://www.vitalant.org to make an appointment. 

Nextdoor, the private social network for neighborhoods, has a help map where you can ask for help or offer help to your neighbors. 

The city of Las Vegas is coordinating with Clark County and the Southern Nevada Health District to address health risks posed by the pandemic. Standard precautions already in place at the Courtyard Homeless Resource Center include frequent cleaning and disinfecting of surfaces, making hand-washing stations available and providing alcohol-based hand sanitizers. Anyone who needs help can visit lasvegasnevda.gov/homeless. 

Is Our Water Safe?

COVID-19 is a respiratory illness, like the flu, which is spread person to person—there is no indication that transmission can occur via drinking water supplies.

Southern Nevada’s drinking water is treated using a combination of ozonation, filtration and chlorination, which are on the leading edge of water treatment processes and effective at removing contaminants from water. To ensure your water meets or surpasses drinking water standards, we also monitor water quality around the valley 24 hours a day, 365 days a year.

Rumor Control

For a full list from FEMA, visit https://www.fema.gov/coronavirus-rumor-control.

Is 5G Cell Phone Technology Linked To The Cause Of Coronavirus?

A worldwide online conspiracy theory has attempted to link 5G cell phone technology as being one of the causes of the coronavirus. Many cell towers outside of the U.S. have been set on fire as a result; 5G technology does NOT cause coronavirus.

I Got A Call, Text, Or Email Saying I Could Get Financial Help. Is It Legitimate?

There have been reports that scammers are pretending to be the government, contacting people by robocall, text message, email and other outreach. These scammers say they can get people financial help during the COVID-19 pandemic, and then ask for money or personal information, like your Social Security, bank account or credit card number. This is a SCAM.

Don’t trust anyone who offers financial help and then asks for money or personal information. Federal and local disaster workers do not solicit or accept money. The Department of Homeland Security, FEMA, U.S. Health and Human Services and the Centers for Disease Control staff never charge for disaster assistance. The Federal Trade Commission scams page has tips to help you avoid scams online, on the phone, by text and through email. If you see a scam, please report it to the Federal Trade Commission: ftc.gov/complaint.

Listen to the city coronavirus podcast update

Follow the Health District on Twitter. Subscribe to their tweets by clicking on the bell on their profile here. Follow the Health District on Facebook.

Official information about travel and major events via the LVCVA

Official updates from CCSD

Official info from the CDC, or subscribe to the weekly CDC newsletter.

If you have been victimized by any crime related to the COVID-19 pandemic, please report your experience to the Attorney General’s Office (ag.nv.gov/Complaints/File_Complaint/) and the National Center for Disaster Fraud hotline at 1-866-720-5721 or by e-mailing disaster@leo.gov. 

Press Release Desk via (https://patch.com/nevada/lasvegas/city-las-vegas-coronavirus-update)

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